Shipping and Delivery

At Yardig, we are committed to delivering your orders promptly and efficiently. Below, you'll find everything you need to know about our shipping and delivery process.

1. Order Processing

• Processing Time: Orders are processed within 1–2 business days after payment confirmation.
• Dispatch: Once processed, your order will be dispatched from our network of warehouses across Australia.

2. Delivery Timeframes

Estimated delivery times depend on your location:

• Metropolitan Areas: 3–7 business days after dispatch.
• Regional Areas: 5–10 business days after dispatch.
• Remote Areas: Up to 14 business days after dispatch.

Please note that these are approximate timeframes and may vary due to unforeseen circumstances, including public holidays or courier delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. You’ll see the final shipping fee before completing your purchase.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. Use this number to track your order's progress via our courier partner’s website.

5. Shipping Restrictions

• We deliver to all addresses within Australia, excluding P.O. Boxes and Parcel Lockers for certain oversized items.
• Some bulky or oversized items may incur additional shipping charges or be unavailable for delivery to certain locations. If this applies, we will notify you promptly.

6. Damaged or Missing Items

If your order arrives damaged or is incomplete, please notify us within 7 days of delivery. To expedite resolution, include:

• Your order number.
• Photos of the damaged product and its packaging (if applicable).

We will resolve the issue with a replacement, refund, or another suitable solution.

7. Returns and Exchanges

For details on returning or exchanging a product, please refer to our Returns Policy.

8. Contact Us

For any questions or concerns about shipping and delivery, our team is here to help. Contact us at:

• Email: info@yardig.com.au

Thank you for choosing Yardig. We’re dedicated to ensuring your order reaches you quickly and safely.